Limited Warranty Against Defects

Kayhan Audio – The Trustee for Green Locals Australia Trust

ABN: 51 799 255 761

This document outlines the terms and conditions of the Limited Warranty Against Defects Defects for all products manufactured and sold by The Trustee for Green Locals Australia Trust, trading as as Kayhan Audio

1. Compliance with Australian Consumer Law (ACL)

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law .Under these guarantees, consumers are entitled to:

• A replacement or refund if the product experiences a major failure.
• A repair or replacement if the product fails to meet acceptable quality but the failure is not major.

Kayhan Audio’s liability under the ACL is limited to the extent permitted by law. While we comply fully with our obligations, we do not accept liability for any indirect or consequential loss or damage resulting from a defect, beyond the repair, replacement, or refund of the defective product itself.

2. Warranty Coverage

This 12-month limited warranty warranty applies to all Kayhan Audio products purchased directly from Kayhan Audio or through authorised resellers. It covers defects in materials and workmanship under normal intended use.

3. Exclusions - What is NOT Covered

This warranty does not cover defects or damage caused by:

• Incorrect, improper, or unauthorised installation.
• Electrical issues, power surges, or wiring faults..
• Misuse, abuse, negligence, or unauthorised modifications.
• Improper storage or handling.
• Water damage or exposure to extreme environmental conditions.
• Costs associated with installation, removal, or re-installation.

Important Notes:

• Kayhan Audio is not responsible for any loss, damage, or defect resulting from modifications made by the customer to any part of the unit or accessories, whether for installation or to integrate with additional components purchased at a later time
• Kayhan Audio is also not liable for any damage or alterations made to the vehicle itself (including dashboards, trims, wiring, or structure) to accommodate the installation of our head units or related accessories. Such actions are undertaken at the customer’s own risk and will void this warranty.

4. How to Make a Warranty Claim

To submit a warranty claim, please provide:

• A detailed explanation of the issue.
• Clear images or video evidence of the defect.
• Proof of purchase (receipt or invoice).

Contact Details:

• 📧 Email: info@kayhanaudio.com.au
• 📞 Phone: 1300 696 488

5. No Other Warranties

To the fullest extent permitted by law, this warranty statement is the only express warranty provided by Kayhan Audio. Any implied warranties are expressly excluded.

6. Limitation of Liability

Kayhan Audio’s liability is limited strictly to the repair, replacement, or refund of the defective product, as determined at our discretion. We are not liable for any incidental, indirect, or consequential damages.

7. Governing Law & Jurisdiction

This warranty is governed by the laws of Victoria, Australia, and any disputes arising under or in connection with this warranty will be subject to the exclusive jurisdiction of the courts of Victoria.

Need Assistance?

For questions or warranty-related support:

📧 info@kayhanaudio.com.au | 📞 1300 696 488