Privacy Policy

This document sets out the privacy policy of the Trustee for Green Locals Australia Trust t/as Kayhan Audio (ABN: 51 799 255 761) (our, we, us). We take our privacy obligations earnestly and we’ve created this privacy policy to explain what and how we collect, use, share and store personal information on our website: www.kayhanaudio.com.au

This Privacy Policy applies to products and services offered by the Kayhan Audio website. When using our services, you agree and consent to the collection, use and disclosure of your information in connection with providing you with our services.

1. Information we collect

The information we collect consists of:

• Name.
• Mailing or street address.
• Email address.
• Social media information.
• Telephone number and other contact details.
• Date of birth.
• Credit card or other payment information.
• Information about your business or personal circumstances.
• The information you give us in surveys, questionnaires, or when you are in our promotions.
• Your device identity, page view statistics, type, I.P. address, advertising data, geolocation information and standard web log information.
• Information about third parties.
• Other information you provide via our website/online presence, or otherwise required by us or provided by you.

After discovering what information we collect, let’s see how we collect your information in the next part.

2. How we collect personal information

We collect personal information either directly from you, or third parties, including where you:

• Contact us through our website.
• Receive goods or services from us.
• Submit any of our online sign-up forms.
• Communicate with us via email, telephone, SMS, social media channels (such as LinkedIn, Facebook, or Twitter), or otherwise.
• Interact with our website, social media channels, services, content, and advertising.
• Enquire as to a potential purchase in our business or invest in our business.

We also collect personal information from you when you use or access our website or our social media pages. This is done through the use of web analytics tools, ‘cookies’, or other similar tracking technologies that allow us to track and analyse your website usage. Allows the creator of the cookie to identify when you visit different websites, ookies are small files that store information on your computer, mobile phone, or other device and enable. If you do not want the information to be stored as a cookie, you can disable cookies in your web browser.

We use Google Analytics to collect and process data, including when you use third-party websites or apps. To find out more, see How Google uses data when you use our partner sites or apps.

Let’s move on to the next part of the article to learn how we use your information.

3. Use of your personal information

The reasons why we collect and use personal information are:

• To offer goods, services, or information to potential customers.
• For record record-keeping and administrative purposes.
• To provide your information to our agents, contractors, consultants, employees, or other third parties to provide goods or services to you.
• To enhance and optimize our service providing and customer experience.
• To enforce our agreements with third parties, settle disputes, and uphold our legal duties.
• To send you marketing and promotional messages and other information that may be of interest to you and for direct marketing (under the Spam Act). In this case, we send you direct marketing communications via email, SMS, social media, or mail. You have the right to switch off receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link).
• To send you the information that you requested such as administrative messages, reminders, notices, updates, and security alerts.
• To consider an application for employment from you.

What about information sharing? The below part will help you understand our sharing policy.

4. Personal information sharing

We may share your personal information with companies we work with, like cloud providers and contractors, both in Australia and overseas. When it happens, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we handle it.

Regarding information security, let’s find out in the upcoming part.

5. Protection of personal information

Our cybersecurity team take responsibility for ensuring your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password-protected, and we use a range of administrative and technical measures to protect these systems.

If you wonder about links on our website, the content below will explain it to you.

6. Links

Our website contains links to other websites. Be provided for convenience, those links may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites. Therefore, we suggest you read those websites’ privacy policies before using them.

About information access and correction, find out on the part below.

7. Personal information access and correction

In case you want to access your personal information we stored, contact us using the contact details set out below including name and contact details. We need to verify your identity before providing you with the information. In certain circumstances, we may be unable to permit you to access all your personal information and where this occurs, we will give you a detailed explanation. All requests for access to personal information will be dealt with within a reasonable timeframe.

If you think that any of your personal information that we store is inaccurate, contact us using the contact details mentioned below and we will take reasonable steps to ensure that it is corrected.

8. Complaints or questions

If you want to ask for further information about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your situation promptly and respond to you within a reasonable timeframe.

• Name: Privacy Officer
• Email: info@kayhanaudio.com.au

Wondering privacy update? The next content will explain further information for you!

9. Privacy policy update

We modify our Privacy Policy from time to time. Any changes to this Privacy Policy will be reflected as an updated version on our websites. We encourage you to review this Privacy Policy regularly so that you are aware of the way we handle your personal information.

This Privacy Policy is current as of 10 May 2024.