At Kayhan Audio, we ensure reliable and efficient shipping services across Australia and worldwide. We partner with Direct Freight Express and Australia Post for domestic shipping and work with trusted international couriers to deliver globally.
1. Shipping & Delivery
Delivery Fees
Shipping costs are calculated based on your location, product size, and weight. Our system will automatically determine the shipping fee at checkout once you enter your delivery address.
We use Direct Freight Express and Australia Post for all Australian deliveries.
For international orders, we work with trusted couriers like DHL, FedEx, and UPS.
Orders cannot be delivered to unattended addresses.
A signature is required upon delivery. If unavailable, a delivery card will be left.
Order Tracking
Track your order using our Track My Order feature by entering your order ID. Updates may take up to 24 hours after dispatch.
Delivery Timeframes
Australia-wide Shipping
Metro areas: 2-5 business days after dispatch
Regional areas: 5-10 business days
Remote areas: 7-15 business days
International Shipping
We ship worldwide to countries such as the United States, New Zealand, Canada, United Kingdom, Germany, Poland, and more.
Standard International Shipping: 7-21 business days
Expedited Shipping: 5-10 business days
Possible Order Delays
Incorrect or incomplete shipping address
No one available to sign for delivery
Payment verification issues
Customs clearance delays (for international shipments)
Express Shipping
Currently, we do not offer express shipping. We apologize for any inconvenience.
2. Where We Ship
Australia (all major cities and remote areas)
United States
New Zealand
United Kingdom
Canada
Germany
Poland
And many more!
Need Help?
For any shipping inquiries, please contact our Customer Care Team at 1300 696 488.