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Shipping & Delivery Policy

Kayhan Audio guarantees we'll be able to ship your everything locally and also globally. Direct Freight Express and Australia Post help us ship domestically and we work with international couriers who we trust to ship internationally.

1. Shipping & Delivery

Delivery Fees

Shipping fees are taken into account for your location, product size and/or weight. We won’t have the shipping charge to calculate it on you post-order, but after you input your delivery address at checkout, the system will figure the shipping fee out.

For any Australian delivery we order through Direct Freight Express and Australia Post. For international orders, we work with reliable courier’s service such as DHL, FedEx, and UPS.

No order can be sent to unattended address. A signature is necessary for fulfilment. If not, a delivery card will be left.rs, we work with reliable courier’s service such as DHL, FedEx, and UPS.

Order Tracking

Track your order by entering our order ID with our Track My Order functionality. An update might take up to 24 hours after dispatch.

Delivery Timeframes

Australia-wide Shipping

  • Australia-wide Shipping. Metro areas: Two to five business days from dispatch. Regional areas: 5-10 business days. Remote areas: 7-15 business days.
  • Standard International Shipping: 7 to 21 business days.
  • Expedited Shipping: 5-10 business days.

International Shipping

We ship worldwide to countries such as the United States, New Zealand, Canada, United Kingdom, Germany, Poland, and more.

  • Standard International Shipping: 7-21 business days
  • Expedited Shipping: 5-10 business days

Possible Order Delays

  • Shipping Address Incorrect or incomplete.
  • No one available to sign for delivery.
  • Payment verification issues
  • Delays in customs clearance (international deliveries).

Express Shipping

we are not currently offering express shipping and We apologize for any inconvenience

2. Where We Ship

  • Australia (all major cities and remote areas)
  • United States
  • New Zealand
  • United Kingdom
  • Canada
  • Germany
  • Poland
  • And many more!

Need Help?

For any shipping inquiries, please contact our Customer Care Team at 1300 696 488.

Thank you for choosing Kayhan Audio! 🚗🔊

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